Contact Us

Contact — The Yarn Box

Got a question,
an idea, or just
want to say hi?

Whether it's about a pattern, a custom order, a collab, or you just want to share a photo of something you made — this is the place. I read every single message myself.

Email
theyarnbox25@gmail.com
Best for pattern questions & collabs. I reply within 48 hours.
Instagram
@the.yarnbox
Daily makes, behind the scenes & new pattern drops first.

Quick
answers

Before you send a message — these come up a lot, so here's the short version.

Check your email (and spam folder) for the order confirmation — your PDF link is right there. Still stuck? Email me your order number and I'll resend it within a day.

Yes! I take a limited number of custom requests each month. Send me your idea, reference photos if you have any, and your size — I'll get back to you with timeline and pricing.

Since patterns are instant digital downloads, I can't offer refunds once a file has been delivered. If something's technically broken on my end though, I'll always make it right.

Always open to it — yarn brands, fellow makers, fun projects. Drop me a message with what you have in mind and I'll take it from there.